Privacy Policy – Prodigy Pro

This Privacy Policy (“Policy”) governs the manner in which the mobile application Prodigy Pro (hereinafter referred to as “Prodigy Pro”, “We”, “Us”, “Our”), developed and owned by BFC Capital Pvt. Ltd. (“BFC Capital” or “the Company”), collects, uses, processes, stores, and discloses personal information of users (“You”, “Your”, “User”) in the course of accessing and availing services through the Prodigy Pro mobile application. Your privacy is of utmost importance to us, and we are committed to ensuring compliance with applicable laws and regulations, including but not limited to the Information Technology Act, 2000 and the Digital Personal Data Protection Act (DPDP Act) 2023.

1. Information Collected

We may collect and process the following categories of personal information when you access or use Prodigy Pro:

(a) Information Provided by You

  • Full Name, Mobile Number, Email Address, Date of Birth, Gender, Marital Status.
  • Government-issued Identification (e.g., PAN, Aadhar).
  • Address and contact details.
  • Income slab, occupation, and professional details.
  • Bank details including account number, IFSC code, and passbook/cheque details.
  • Nominee details, tax residency status, nationality, and birth country.
  • Any feedback, opinions, or queries voluntarily provided by you through Prodigy Pro

(b) Regulatory & Investment Journey Information

  • Information mandated under Know Your Customer (KYC) and other applicable regulations.
  • Information required for facilitating transactions, compliance with SEBI/AMFI guidelines, and other statutory requirements.

(c) Technical & Usage Information

  • Device information, IP address, operating system, mobile network information, and log data.
  • Cookies or similar technologies, where applicable, to improve user experience and analyze performance.

2. Use of Information

The information collected shall be used for the following purposes:

  • To establish and manage your account on Prodigy Pro.
  • To facilitate and execute financial transactions and investment activities.
  • To comply with applicable regulatory and legal obligations.
  • To provide customer support, resolve disputes, and address grievances.
  • To improve, customize, and enhance the user experience of Prodigy Pro.
  • To communicate essential information, updates, and service-related notices.

3. Disclosure of Information

We may disclose personal information under the following circumstances:

  • To regulators, authorities, or agencies as mandated by law.
  • To trusted third-party service providers engaged in facilitating transactions, subject to strict confidentiality obligations.
  • To BFC Capital Pvt. Ltd. and its affiliates for regulatory, compliance, and operational purposes.
  • Where disclosure is necessary to protect our rights, property, or safety, or that of other users.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. KYC and Regulatory Compliance

Based on your explicit consent, we may fetch your KYC details from regulatory repositories such as CDSL Ventures Limited (CVL KRA) or other authorized agencies to ensure compliance with applicable laws and regulations.

5. User Rights & Data Policy

  • Right to Access and Correction: You may request access to or correction of your personal data by contacting us
  • Right to Deletion: You may request deletion of your account and associated data, subject to our legal and regulatory obligations to retain certain information.
  • Right to Withdraw Consent: You may withdraw your consent for processing, subject to applicable laws and the consequences of such withdrawal.

All such requests can be made by contacting us at dataprotectionbfc@gmail.com or through our website: https://prodigypro.co.in/

6. Data Retention

Personal data collected through Prodigy Pro shall be retained for as long as necessary to fulfil the purposes outlined in this Policy or as required under applicable laws and regulations.

7. Data Protection Officer

Ms. Vertika Singh has been appointed as the Data Protection Officer (DPO) for compliance with the DPDP Act 2023. She may be contacted at dataprotectionbfc@gmail.com for any queries, grievances, or requests relating to your personal data, including its protection, processing, correction, or erasure.

8. Security of Information

We adopt appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, while we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security of data transmitted via the internet.

9. Analytics and Usage Data

To better understand how users engage with the Prodigy Pro application and to enhance overall user experience, we may use third-party analytics tools, including but not limited to Firebase Analytics, provided by Google LLC. These tools collect and process certain non-personal information such as device identifiers, app interactions, usage frequency, and technical diagnostics in an aggregated and anonymized manner.

The data collected through such analytics tools does not personally identify you and is used solely for the purpose of analyzing usage patterns, improving app functionality, and optimizing performance. By using Prodigy Pro, you acknowledge and consent to the processing of such non-personal data in accordance with this Policy and the applicable terms of Google’s Privacy Policy available at https://policies.google.com/privacy.

9. Changes to the Privacy Policy

We reserve the right to amend, modify, or update this Privacy Policy at any time, in accordance with technological advancements, regulatory requirements, or business needs. Any updates shall be posted on the Prodigy Pro app and/or the official website of Prodigy Pro. Continued use of Prodigy Pro after such updates shall constitute acceptance of the revised Privacy Policy.

10. Contact Us

For any concerns, queries, or requests relating to this Privacy Policy, please contact:

Data Protection Officer –Mrs. Vertika Singh
Email: dataprotectionbfc@gmail.com
Website: https://prodigypro.co.in